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Windows 10 troubleshooting help and support forum, plus thousands of tutorials to help you fix, customize and get the most from Microsoft Windows 10.

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    Greetings After updating to 1809 (to solve another problem) my printer stopped working. It is HP officejet 4500 G510n-z wireless. Original CD was for windows XP/7 so it doesn't work. Device setup downloaded from HP support fails even after neutralizing firewall, defender, Kaspersky and taking ownership on ProgramData\HP & Program Files (86)\HP Installations say I don't have access to...

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    A few weeks ago I created an image of my C-drive on an external drive. It is still there, I can see it in . This morning I tried to restore the image to my PC. Macrium does NOT see the image for some ungodly reason. That seems to be my luck ever since I got Windows 10. Does Windows 10 have a backup and restore function? If so how reliable is it?

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    Last chance before my Linx 7 tablet becomes a paperweight: I don't use the tablet much but it was fine yesterday. It downloaded and installed the September release (before either of our 2 laptops has received it!) but when it finally returned to the windows screen and I tried to sign in with my PIN I couldn't as the keyboard doesn't come up onscreen any more. The first time this happened I...

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    The only thing I did is update my adobe flash and my avast anti virus. I used my key to activate my windows again and it worked. However this is very disturbing. I've never had to do this before. What can I do to ensure I don't have to do this again? Because we all know you can only activate or better said "rearm" your windows very few times before your key is turned invalid.

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  • 11/18/18--06:07: BSOD while open any game
  • OS Build 17134.407 (https://support.microsoft.com/id-id/help/4467702) random when open game ( bsod ntoskarnel and ntfs.sys)Attachment 212813 (https://www.tenforums.com/attachments/bsod-crashes-debugging/212813-bsod-while-open-any-game-desktop-1p67mts-18-nov-18_202354_67.zip)

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    This happens every day when I turn on my windows 10 home edition, I log in but after a few seconds I get a lock screen and have to enter my pin but it is not really a big problem. It is just annoying. 🤔

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    Dell replaced my motherboard and hard drive under warranty. I re-installed Windows 10 Pro from the Dell recovery partition. Everything was fine, bu I see that my Windows is not activated. Why is that. I first bought this laptop in May 2017, and When I went through the first time new user account setup wizard, I used a Microsoft account, so I know my Windows copy was linked to my Microsoft...

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    Seagate external hard drive not showing disc information! How do I get it to show how much disc space is left? Below the drive just like Windows c:drive showing the information below it? Attachment 212819 (https://www.tenforums.com/attachments/drivers-hardware/212819-seagate-external-hard-drive-not-showing-disc-information-seagate-external-not-showing-disc-information.jpg)

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    I have been using Windows 7 backup tool in Windows 10 Pro. I decided I need something a bit more powerful. I am asking for thoughts on backup solutions for backing up to a local hard drive through a USB connection and a network drive. Using Windows 10 Pro. 5 TB back up drive is the main drive. Other drives come and go. Not looking for online backup at the moment unless the solution connects...

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    When notebook arrives I will be pulling the HDD platter before first boot and putting in a 2.5" SATA SSD and then booting from a USB stick that has the bootable? install OS media created using the media creation tool. The video below indicates that I need to make changes to the BIOS first before the USB stick will engage. I thought that I would be just good to go by hitting F12 to bring up the...

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  • 11/18/18--08:04: Program monitor
  • Hello i have a DVSA driving theory program installed on two pc’s it varies which one is used for practice tests... I need to know where the program stores it’s student progress, so I can copy that file / folder to the PC that is to be used. I tried copying the install folder contents but that made no difference to the progress on the 2nd PC.. is is there a way to monitor where the program...

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  • 11/19/18--05:00: Partitioning USB drive
  • Is there anyway to partition a USB drive into 2 separate "drives" ? So i got a 128GB usb thumb drive, i can partition it into 2 64GB partitions, however, with the way android works, if i format it to work as internal and select one 64GB partition, android will format the entire 128GB drive and encrypt it so only my phone can use it. i can't plug it into any other computer and use the 2nd 64GB...

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    Sigh. SOLVED. I'll leave my original post, below, with a strikethrough. Just after posting this (from "D"), I decided to poke at something else. Computer B had an issue the other day where it did not show banners from a website I wanted to allow banners. I use Kaspersky. To solve that problem, I performed a Kaspersky "reset". It worked. Banners came up where I wanted them. Computer D...

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    Hi, I have a dual boot computer with Acronis 2018 on windows 10 and Acronis 2010 on windows 7. I mainly use windows 10 these days that has Acronis 2018 installed. If I backup my windows 10 with Acronis 18 (within windows 10 itself) I find that there is about 14gb of my partition missing and a lot of desktop icons missing if I restore that partition. This is a full backup with no...

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  • 11/19/18--06:39: Changing Boot Order
  • Having found my way into the BIOS to change the boot order I am faced with 4 options. Which one do I select? I want the PC to call first on a USB Recovery Drive, created with Macrium Reflect. Should I go back to BIOS to make a note of the options and list them here, as I guess they may be different for different machines?

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  • 11/19/18--06:53: Black Screen Of Death
  • I see that the BSOD section is only for Blue Screen, but what about Black Screen which I now get every time after about an hour after Booting. What makes it more problematic is that the PC crashes and cannot be re-started until after an hour plus of none use, despite frequently pressing the power button.

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    Several months ago I had posted How do I associate Office 2000 as default to open Office documents Solved - Windows 10 Forums (https://www.tenforums.com/microsoft-office-365/114363-how-do-i-associate-office-2000-default-open-office-documents.html) about my travails trying to make my tried/true/trusted/ancient copy of Office 2000 the default app to open files. Yes, I admit that there are people...

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    Under Windows 10 build 1803. I have increased the font size of the Message List pane of Outlook 365 using View/view settings/other settings. That worked out fine and now need to do the same for the Folder Pane but can find no instructions for doing so. Will someone please tell me how to do it? Thank you.

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  • 11/19/18--07:45: Macirum Backup Failuers
  • After working flawlessly for months, Macrium Reflect is now failing, backing up only one out of the past five days. I have received differing errors; today, both in my schedule backup and with an entire new backup schedule, the failure is "Write Operation Failed - Access is denied." I just created a new folder in the folder on my external hard drive E that is used by Macrium, so at least not...

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    ---Quote--- We've been hard at work updating messaging in Skype based on your feedback, we hope you enjoy these changes! To see these updates, be sure to download the latest Skype build at *https://www.skype.com/en/get-skype/* Within Messaging Settings, you can now: * Manage whether links show with or without preview cards in your conversations. On mobile you can decide if the links...

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